Sunday, August 30, 2009

Twitter Power

Over at Dooce, the power of Twitter has been unleashed. Un.Leashed. It's a pretty amazing story, in case you've got 20 minutes (the post is Loooong, friends).

Long story short: the author bought a brand-new washing machine right when she gave birth to her new daughter. The machine broke a week later, and after a month of incompetent repairs the local company and the corporation (Maytag) were unwilling to help her in any reasonable way. So she Twittered her rage. Presto, chango! Results. And a little dash of generosity from a rival corporation (Bosch) to boot.

Even the comments are hilarious. Example:

"hmmpfff... my great great great grandpa was a german, mormon cro-magnon, antivaccinating, squirrel-loving man who lost his head in a horrible accident while scrubbing his britches against rocks down by the river.

HOW DARE YOU!"

I recounted the entire story to Charles, and he said, "I guess Maytag is off our list." Uh, yeah.

But what really makes me sad is that it wasn't enough that she'd waited a month. It wasn't enough that she had a tiny baby generating huge poos. It wasn't enough that the machine was brand new. She had to Tweet to a million people before anyone at Maytag gave a rat's hoot.

The other thing that makes the post so hilarious (and that explains the comment above) is the way Dooce talks about the hate mail she gets. No matter what she says, she gets mail telling her she's an insensitive jerk. Ah, teh interwebs.

1 comment:

SarahHub said...

I loved this story when I read it, too!